Privacy and data protection policy

Version of 01.05.2018

1. APPLICABLE LAW

PROCOSMET SA's data processing practices are subject to the Federal Data Protection Act of 19 June 1992 (SR 235.1) and the related Ordinance of 14 June 1993 (SR 235.11).

2. COLLECTION AND PROCESSING OF PERSONAL DATA

PROCOSMET SA collects personal data (such as name, surname, company name, e-mail address, telephone number and business address) from users, which is provided when registering as a customer and/or when ordering products in the pro-cosmet.ch online shop by telephone or e-mail or when ordering:

  • order management (including invoicing),
  • debt collection,
  • customer database management,
  • internal analyses (including statistics),
  • basket analysis,
  • sending newsletters and other direct marketing purposes, including advertising (e. g. by e-mail, telephone, mail),
  • customization of advertising and product offers on the website.
  • personal data will not be passed on to third parties. 

When accessing the pro-cosmet website, access data (date and time of access, pages and products viewed, etc.) are also recorded. However, this data is not used in relation to the respective person. The data are analysed anonymously for statistical purposes, for example to determine the number of accesses per day.

3. TRANSMISSION OF PROFESSIONAL DATA TO THIRD PARTIES

The collected data are transmitted to PROCOSMET SA's carriers, insofar as this is necessary for the delivery of the goods. For payment management purposes, PROCOSMET SA transmits payment data to its bank. The latter processes personal data only within the framework in which PROCOSMET SA is authorised to process them.

4. USER RIGHTS

Upon request, PROCOSMET SA shall communicate to the user all personal data of the user collected, including available information concerning the origin of the data, the purpose of the processing, the persons involved in the processing and the recipients of the data. The user may at any time request the complete or partial deletion of his professional data collected by PROCOSMET SA. If the user concerned expressly requests PROCOSMET SA to no longer process his professional data, PROCOSMET SA will waive any further processing and will no longer send him any advertising or newsletters.

5. DATA CONTROLLER

The person in charge of the file is PROCOSMET SA, 31, avenue de la Praille, CH-1227 Carouge. The management of PROCOSMET SA will answer any questions regarding data protection and user rights at the address indicated above.

6. SECURITY MEASURES

PROCOSMET SA uses technical and organisational security measures to ensure that the professional data collected by PROCOSMET SA is adequately protected against unauthorised access, misuse, accidental or deliberate manipulation, loss or destruction. Technical security measures are regularly checked and, if necessary, adapted to technological progress.


Legal information

Procosmet SA - 31 Avenue de la Praille - CH-1227 Carouge

Publishing Director: Laurence Uldry-Malavallon
Hosting: https://www.infomaniak.com/fr
Development: Evolutive Group


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