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How to sell after a treatment

In: Formation

Find tips to turn your advice to a sale, whithout any forcing

Presentation

Thanks to this interactive training, we'll help you find tips to turn your advice to a sale, whithout any forcing. It's mainly about attitudes and approches to listening rather than sales techniques. We'll work mainly on two essential stages: the search for needs before the delivery or the care, then how to conclude at the end of a treatment or a massage. At what precise moment, we'll pass into the role of the prescriber, and finalize to truly tranform the sales advice given, incite to resume appointments.

Duration

Half a day of training adjustable according to your activity

Dates & hours

Between 8 am and 5 pm

Place

On site in your wellness

Prerequisite

Taste for customer satisfaction

Public concerned

Wellness massage practice or face treatment practice

Objectives

- Understand all the issues of the sale of products or care after a performance

- Review the fundamentals of the different stages of the sale

- Reintegrate into everyday life the reflexes of open questions qnd active listening

- Know how to efficiently conclude a service to optimize customer satisfaction and loyalty

Schedule

- Written support with the course manual

- Presentation of the issues and fundamentals of a successful sale

- Some small role plays between the participants

- Response to questions and post-training follow-up

Prices

- Written support with the course manual

- Presentation of the issues and fundamentals of a successful sale

- Some small role plays between the participants

- Response to questions and post-training follow-up

Prices

Offered for any procosmet trading partner

Plan ahead

- A quiet space

- Materials needed to take notes

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